Returns & warranty
Returns
If a product arrives faulty or different from what you ordered, contact us within 48 hours of delivery via WhatsApp with your order number and a photo/video of the issue. We'll arrange a replacement or refund.
Warranty
Most products carry a manufacturer or seller warranty against defects — the warranty period varies by product and brand and is listed on the product page where applicable. Warranty does not cover physical or liquid damage, or normal wear and tear.
How to claim
Reach out with your order number, the issue you're experiencing, and proof of purchase. We'll guide you through the next steps.